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What is what3words?

You can add a what3words address to your delivery details on your account page or at checkout for a smoother delivery experience.

Postcodes and street addresses often don’t lead couriers to the right place. If you live in an apartment block with multiple entrances or in the countryside, where postcodes cover large areas, you’ve probably had difficulties receiving deliveries to your address. That's why we’re using what3words – so that couriers always know exactly where to deliver.

Every 3 metre square has been given a unique combination of three words. For example, the exact entrance to our office in Staplehurst can be found at ///latches.reputable.nicely

It means you can confidently receive your deliveries hassle-free and without giving drivers extra instructions over the phone. Simply provide a what3words address on your account addresses page or at checkout to make sure your order arrives exactly where you need it. You can learn more about what3words and how it works here:

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